Eric Fergusson

Eric Fergusson is Director of Retail Services at eCommera.

With more than 10 years experience launching new categories, trading roles and strategy consulting for major brands in the retail industry, Eric's retail pedigree places him firmly at the forefront of eCommerce evolution. He leads our unique team of retail consultants with a visionary approach and consistently delivers outstanding, tailormade services to new and existing clients. Eric works closely with our customers to develop strategic and operational plans, including recommendations on new market expansion, guidance on warehouse and call centre set-up and prioritisation of omni-channel service roll-out. His background includes senior strategy focussed roles with Shop Direct Group and OC&C and clients such as Abel and Cole, Jimmy Choo and The Container Store. Since joining eCommera, Eric has delivered strategic and operational commerce plans for clients including Holland & Barratt, Arla Foods and Jaeger.